Privacy Policy

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information (such as name, email, phone, location, etc.) to fully utilize our features. This information is used to improve service quality, connect customers with electricians, and ensure security.

Personal Data: We collect identifying information such as your name, email address, and phone number when you register or request support.

Service Information: Details about the electrical services you request or offer, location information, and transaction history.

Device and Usage Data: Statistics on how you use the app, device model, IP address, and browser information.

Cookies: We use cookies and similar tracking technologies to improve service experience and remember your preferences.

We use the collected data for the following purposes:

• To provide, maintain, and improve the Service

• To ensure the right match between customers and electricians

• To manage appointment and quote processes

• To perform security verifications

• To comply with legal obligations and address technical issues

We work with trusted third-party providers (e.g., payment processors, map services, analytics tools) to improve service quality. These providers can only access data necessary to perform the service and cannot use your data for other purposes.

• Google Analytics & Firebase: For performance and usage analysis.

• Payment Infrastructures: For secure payment transactions.

• Map Services: For location-based services.

The security of your data is our priority. We protect your information using industry-standard security measures and encryption methods. However, we remind you that data transmission over the internet may always carry risks.

We are not responsible for the privacy practices of external links that may appear on our platform. We recommend that you review the privacy policies of the sites you are redirected to.

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If such a situation is detected, the data will be deleted immediately.

We may update this policy from time to time. We will notify you of significant changes or post them on this page.